After a very helpful telephone call from an Amazon help desk, and doing exactly what I was instructed, here we are back in the same loop, talking to Alexa. And the buggers have the effrontery to send me an email asking me to rate how they did! If there was any alternative ...
Update 6 May...
In the interests of accuracy, I have to report that the 'problem' was actually my fault. In fact the very nice lady on the help desk telephoned 'Alexa' on my behalf, and revealed the solution to the problem. Which is now solved. None of which, for a moment, excuses Amazon's behaviour in suspending my sellers' account without telling me!
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